Payments Policy

At Zorbica, we want your shopping experience to be smooth and secure. This policy explains how we handle payments, the methods we accept, and how we protect your information. By making a purchase, you agree to these terms, so please take a moment to review them.

Accepted Payment Methods

We accept the following payment options for your convenience:

• • Credit/Debit Cards
  • Apple Pay
  • Google Pay
  • PayPal

How Billing Works

• • Once you place an order, you will receive a confirmation email. Please check it to ensure everything is correct.

  • When you order, we request authorization from your bank to verify sufficient funds. You may see this as a pending charge.

  • We only charge your payment method when your order is ready for shipment. However, Apple Pay and Google Pay transactions are processed immediately.

  • After your payment is successfully processed, we will send you an email receipt. You can also access your order details and invoices through your Zorbica account.

Security & Data Protection

At Zorbica, safeguarding your financial information is our priority. We utilize industry-standard encryption and secure payment gateways to protect your data. Our website is SSL-certified, ensuring that all transactions are securely processed.

Currency & International Transactions

• • All prices on our website are listed in US Dollars (USD).

  • If you are shopping from outside the United States, your bank or payment provider may apply a currency conversion rate or additional transaction fees. Please consult with your payment provider for further details.

Failed or Declined Payments

If your payment is declined or does not go through, please check the following:

• • Your payment details are correct and up to date.

  • You have enough funds or credit available.

  • Your bank or payment provider has not blocked the transaction.

If the problem continues, please contact our customer support team for assistance.

Refunds & Returns

For details on refunds and returns, please visit our Returns & Refunds Policy. Refunds will be issued to the original payment method. Processing times may vary, but most refunds appear within 5 business days, depending on your payment provider.

Contact Us

If you have any questions, please don’t hesitate to contact us at:

Email: support@zorbica.com
Phone: +1 302 615 2792
Address: 651 N Broad St, Middletown, DE 19709, United States

Support Hours: Mon-Sat: 9 AM – 6 PM EST